Privacy Policy for Furphy.ai

Last Updated: November 1, 2024

1. Introduction

Furphy.ai ("we", "us", or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you use our website located at https://www.furphy.ai ("the Site").

2. Contact Details

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

• Contact Form: Contact Us

3. Types of Personal Information We Collect

We may collect and store the following types of personal information:

• Identification Information: email address and username.
• Technical Information: IP address, browser type, operating system and information about your device available from your browser.
• Usage Data: Pages visited, time spent on pages, and navigation paths.
• Cookies and Similar Technologies: Data collected through cookies and web beacons.

4. How We Collect Personal Information and Where It Is Stored

4.1 Collection Methods

We collect personal information in the following ways:

• Directly from You: When you create an account, fill out forms, or communicate with us.
• Automatically: Through cookies and similar technologies when you use the Site.
• Third-Party Services: From services like Google Analytics for usage statistics.

4.2 Storage Locations

Your personal information is stored securely on servers located in Australia and may be backed up to servers in the United States. We take reasonable steps to ensure your data is protected.

5. Reasons for Collecting Personal Information

We collect your personal information for the following purposes:

• Service Provision: To provide and maintain our services.
• Personalization: To customize your experience on the Site.
• Communication: To send updates, respond to inquiries, and provide support.
• Improvement: To analyze usage and improve our services.
• Legal Compliance: To comply with legal obligations and protect our rights.

6. How We Use and Disclose Personal Information

6.1 Use of Personal Information

We use your personal information solely for the purposes outlined in Section 5.

6.2 Disclosure to Third Parties

We may disclose your personal information to:

• Service Providers: Third-party companies that assist us in operating the Site.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

We do not sell or rent your personal information to third parties for marketing purposes.

7. Accessing and Correcting Your Personal Information

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so:

• Access Request: Contact us using the details in Section 2.
• Correction Request: Provide details of the information that needs updating.

We will respond to your request within 30 days.

8. How to Lodge a Complaint

If you believe we have mishandled your personal information:

1. Contact Us: Use the contact details in Section 2 to lodge a complaint.
2. Provide Details: Include specific information about your concern.
3. Resolution Process: We will acknowledge your complaint within 5 business days and aim to resolve it promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Disclosure of Information Outside Australia

We may disclose your personal information to organizations outside Australia, including:

• United States: For data backup and storage.
• European Union: If engaging with EU-based service providers.

We take reasonable steps to ensure overseas recipients handle your information in a manner consistent with the APPs.

10. Security of Personal Information

We take reasonable measures to protect your personal information from:

• Misuse or Interference
• Loss
• Unauthorized Access
• Modification or Disclosure

Security measures include encryption, firewalls, and secure server facilities.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance User Experience: Remember your preferences and settings.
• Analytics: Understand how you use the Site for improvement purposes.

You can control cookies through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. Your continued use of the Site constitutes acceptance of the revised policy.

13. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

14. Acceptance of This Policy

By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site.